Help centre
Frequently asked questions
Products & options
What strengths are available?+
Each product page lists every milligram strength we carry. Choose one and the price, label and COA update instantly.
What's the difference between a single vial, 5-pack and 10-vial kit?+
Only the quantity and price. A 5-pack saves 10% per vial and a 10-vial kit saves 20%. All vials in a pack come from the same lot.
What form do products come in?+
Lyophilized (freeze-dried) powder in sealed 3 mL glass vials with flip-off caps. Reconstitution supplies are not included.
Are blends pre-mixed?+
Yes. Blends such as BPC-157 + TB-500 are combined in a single vial at the ratio shown on the product page.
Testing & COAs
Who tests your products?+
An independent third-party analytical laboratory, not us. Multiple vials from each lot are tested.
What does a COA show?+
Appearance, identity by LC-MS, purity by RP-HPLC, quantity against label claim, endotoxin by LAL, and heavy metals by ICP-MS.
How do I find my batch's report?+
Enter the batch number printed on your vial on the Lab Reports page.
What purity can I expect?+
Our release threshold is 99.0% by HPLC. Lots that fall short are rejected.
Ordering & shipping
Who can order?+
Qualified researchers aged 21 or older, purchasing for laboratory research use only.
How fast do you ship?+
Orders confirmed before 2pm ET on business days are dispatched the same day in an insulated cold pack.
Is shipping free?+
Yes, on orders over $200. Otherwise it's a $14.95 flat rate.
How should I store vials?+
Store lyophilized vials at −20 °C for long-term stability, away from light. Once reconstituted, keep at 2–8 °C.